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I have been asked many times by customer “what are the Water Damage Standard and who is the industry behind it?” This is an excellent question that will be answer in the below article. Provided to you by Water Damage Zone
IICRC and S500 History: IICRC is the Institute of Inspection, Cleaning and Restoration Certification. IICRC is a non-profit education, training certification and standards organization that represents restorers and certified technicians in 30 countries.
The first water damage restoration standard was published in 1994; it was revised in 1999, with the current edition published in 2006. Since 1999, there have been monumental changes in the industry as related to restoration equipment, procedures and training. In fact, many professionals and experts felt the 1999 Standard was outdated by 2003, and it should have been updated at that time. In 2003 what was occurring in background, committees and taskforces across the U.S. were meeting and discussing upcoming changes. Industry was developing an entirely new standard of care based on the coreprinciples of science taken from the 1999 standard.
The S500 2006 edition has been completely updated and rewritten. The Standard has additional sections and chapters. New language is inserted into the Standard that complies with and allows the Standard to accredited by ANSI (Approved American National Institute). While the Standard requires restorers to follow core-principles, the Standard is voluntary, in that it allows the restorer to deviate from the Standard based on each unique situation and circumstance, since no two water damage situations are exactly the same. Deviating from the Standard requires the restorer to document why deviation was necessary.
The S500 Standard is a procedural standard that is a consensus document developed by restorers, building scientists, environmental professionals, insurance industry, equipment and chemical manufacturers and training schools. The Standard was not just written for restorers and adjusters to follow, the Standard was written to building owners and engineers, specialty contractors, indoor environmental professionals and others, such as property managers who require a working knowledge of water damage restoration industry.
Industry Standard Conflicts
Industry developed standards and guidelines to aid all parties understand what is required to mitigate water damage claims in a professional and timely manner. When parties require clarification about why it is necessary to complete restoration in a particular order; they don’t understand why it is important to clean and dry materials; they have a different agenda unknown to the restorer or adjuster; all parties are expected to consult the S500 Standard 2006 edition to provide clarification. IICRC S500 Standard is sometimes referred to as the “industry bible.” The Standard will cover most situations a restorer or adjuster will experience. When the consumer, restorer or adjuster is at odds with each other, an independent 3rd party expert (remediation professional and sometime an environmental expert) who thoroughly understands current industry standards should be hired to oversee that portion of the claim.